IRSALA, H. Pengaruh Worksheet Room Attendant Dan Penerapan Standard Operational Procedure Order Taker Terhadap Kelancaran Operasional Housekeeping Pada Grand City Hall Hotel & Serviced Residences Medan. Jurnal Online Mahasiswa, [S. l.], v. 1, n. 1, p. 141–150, 2022. Disponível em: http://jom.poltekparmedan.ac.id/index.php/jomph/article/view/56. Acesso em: 28 mar. 2024.